The DJI Care Refresh (2-Year Plan) for the Mavic 4 Pro provides comprehensive protection against accidents, including water damage, collisions, and flyaways. It allows up to four replacements over two years—two of which can be flyaway incidents—and includes free return shipping and exclusive online and phone support to minimise downtime.

Coverage Details

The plan covers most accidental damage scenarios such as crashes, water exposure, and complete loss (flyaway). This gives drone operators peace of mind while flying in challenging environments.

Replacement Flexibility

You can access up to four replacement units within the plan’s duration, making it a cost-effective way to manage potential damage. Two of these can be full replacements for flyaway losses.

Fast Support and Service

DJI Care customers receive priority support through dedicated chat and phone service. Free two-way shipping ensures fast turnaround for damaged or lost units.

Activation and Eligibility

The protection plan can be applied to a new or unactivated aircraft, or one activated within the last 48 hours. Coverage is only valid in the country or region where both the drone and DJI Care Refresh were purchased.

Flyaway Protection

Flyaway coverage is essential for drone operators working in unpredictable environments or capturing shots in remote areas. With this plan, even lost drones can be replaced with minimal hassle.

Note on Delivery and Setup

A digital activation code will be emailed within two to three business days. Customer details are shared with DJI for registration, and DJI will follow up to confirm activation.